TENDER FOR TENANT SATISFACTION MEASURES SURVEY
key details
| Value | £80,000 |
|---|---|
| Status | active |
| Category (CPV) | 79342310 |
| Deadline | 19 Aug 2024 |
| Contract start | 16 Sept 2024 |
| Contract end | 15 Sept 2029 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-7fe44b7f-cd0f-48d9-8cbf-21aaa0cbe4dd |
description
The Council wishes to invite tenders for the supply of services in respect of conducting an annual survey of Melton Borough Council tenants in a prescribed way. This is called the tenant satisfaction measures (TSM).
We have carried out our TSM survey for 2023/24 and are looking for surveys from 2024/25 onwards. From this tender we require the partner to complete:
| • | Project management, survey design, data export, sampling, and exclusions |
| • | All Fieldwork in connection with completing the survey's |
| • | Weighting of results, reporting, benchmarking, and key driver analysis. |
The features of the regulatory survey include:
| • | A mixed method survey to be carried out on behalf of MBC. |
| • | The survey could either be carried out mid-late September or on a quarterly basis throughout the year. |
| • | Based on 1,800 surveyable households, MBC would need 317 valid responses in order to meet regulatory compliance therefore MBC wishes to carry out a full census approach to all 1,800 properties. |
| • | The survey will include the 12 TSM questions (along with pre-qualifiers) and up to five additional questions - which may be open-ended questions. The inclusion and design of these additional questions would be at the discretion and direction of MBC. |
https://procontract.due-north.com/Advert?advertId=cbccaad7-0048-ef11-812d-005056b64545&p=527b4bbd-5c58-e511-80ef-000c29c9ba21
documents
- https://www.contractsfinder.service.gov.uk/Notice/9ecd7607-6728-42c8-bd6b-19b8b7ba43d3 , tenderNotice
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notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 22 Jul 2024 | Tender (tender) | · | 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984 |
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source
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