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BT135 - RM1557.13 Westminster Employment Service (WES) New CRM System

capitalEsourcing Published 12 Dec 2024 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£79,230
Statuscomplete
Category (CPV) 48100000
RegionLondon
Deadline23 Aug 2024
Contract start18 Nov 2024
Contract end17 Nov 2027
Procedureselective
SME suitableYes
OCIDocds-b5fd17-0d067409-862d-4fd3-bf59-5077465ff83f

Award

SupplierValueDateStatus
Hanlon Computer Systems Ltd £79,230 2 Sept 2024 active

description

The Westminster Employment Service (WES) was created in 2017 to address the gaps in the local employment support provision and has continued adapting its' offer to emerging labour needs. The system identified early on to enable WES carry out its responsibilities, the structure of the service has evolved since then.

The service is currently divided into two main areas, the Coaching and Jobs & Training. A system is needed to meet the employment coaching and jobs brokerage vision of the service today; this is affecting the viability of services offered.

Additionally, end user feedback has highlighted areas of improvement. These include; vacancy management, integration with third party tools, jobs to skill matching, ability to run specific reports, lack of scalability and cluttered user interface.

There is the need for the customer relationship management (CRM) platform to meet majority of the service's current responsibilities and offerings.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
12 Dec 2024 Award (award) · 07b41d7f-359d-4f00-a286-c78c6d4d96b9-810292

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source

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