Online Safety service design and digital roadmap
key details
| Value | £166,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79410000 |
| Deadline | 10 Oct 2023 |
| Contract start | 9 Nov 2023 |
| Contract end | 30 Apr 2024 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-7e30c9a6-89ad-4980-84c0-fbdb5a2cce5b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| PA Consulting Services Limited | £135,000 | 3 Nov 2023 | active |
description
Ofcom requires support and advice in the design of a of an end-to-end digital business support service to support SMEs and other businesses in scope of the Online Safety Bill with compliance, and in the creation of a digital capability roadmap to build, test, deliver and iterate such a service.
In order to best design and deliver the support service, we expect the successful tenderer to complete the following work:
| • | A service design recommendations report and associated design prototypes; and |
| • | A capability assessment and roadmap for organisational development |
This will involve:
| • | Participation in user research |
| • | Translation of user research insights into actionable plans |
| • | Developing solutions and prototyping |
| • | Online safety service design recommendations |
| • | Capability assessment and roadmap for organisational development |
| • | Strategic advice in alpha and beta |
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 Nov 2023 | Award (award) | · | 0b2bf1af-0d68-4a0c-88d0-715499b0a1a9-698446 |
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source
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