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Tell us about your care - Residential Care

Care Quality Commission Published 18 Nov 2016 Contracts Finder

key details

Value£30,000
Statuscomplete
Category (CPV) 73000000
Deadline13 Mar 2015
Contract start1 Apr 2015
Contract end31 Mar 2016
SME suitableYes
OCIDocds-b5fd17-7d15b426-adc8-11e6-9901-0019b9f3037b

Award

SupplierValueDateStatus
The Relatives & Residents Associations £30,000 20 Mar 2015 active

description

The Care Quality Commission (CQC) has a statutory duty to have regard to the views and experiences of people who use services in its regulatory work.

Listening to and acting on people’s experiences of care is vital to our work. It helps us to decide when, where and what to inspect, supports better registration, inspection, judgements and ratings and results in better information for the public.

Some national voluntary organisations that run a telephone helpline service have access to a rich source of qualitative intelligence from the public about the quality and safety of health and social care services in England which could be extremely valuable to CQC.

CQC wishes to commission a national voluntary organisation, (that runs a telephone helpline service) to provide a continuous feed of qualitative intelligence about people’s experiences of care at named health and social care services via CQC’s Share Your Experience form.

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notice history

2 notices published against this procurement.

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source

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