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Contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation Tool for NHS South West London ICB

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT Published 13 Aug 2025 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£90,612
Statuscomplete
Category (CPV) 48180000
RegionLondon
Deadline3 Mar 2025
Contract start1 Apr 2025
Contract end31 Mar 2027
Procedureselective
SME suitableYes
OCIDocds-b5fd17-7bc0036b-a9eb-4ae8-a1d5-79f9daeea761

Award

SupplierValueDateStatus
eConsult Health Ltd £90,612 3 Mar 2025 active

description

The NHS England National Commercial and Procurement Hub supported NHS South West London ICB to place a new contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation tool.

NHS South West London ICB's requirement is for a Manual Triage with Partial Automation Online Consultation and Video Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Health Ltd.

The contract is awarded for an initial period of 12 months with the option to extend for a further up to 12 months.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
13 Aug 2025 Award (award) · 7b840092-3f4b-422a-987d-0e31892509b0-853620

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source

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