DDaT24517 Acas Helpline replacement
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £3,100,000 |
|---|---|
| Status | complete |
| Category (CPV) | 32427000 |
| Deadline | 22 Apr 2025 |
| Contract start | 8 Aug 2025 |
| Contract end | 2 Mar 2029 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-79a6ea7e-fce4-4e13-8d96-b6ef5c9033fa |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Vodafone Limited | £2,746,553 | 10 Aug 2025 | active |
description
***Please note this is an award notice, not a call for competition***
Advisory, Conciliation and Arbitration Service had a requirement for the provision of contact centre system. This call-off contract has been sourced via a further competition under the CCS framework Network Service 3 RM6116.
***CCN001 is to include additional features as per the Call-Off Contract***
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 20 Aug 2025 | Award (award) | · | 1a0bd080-00f3-437f-9a25-bf639730bd5e-860089 |
| 5 Sept 2025 | Award update (awardUpdate) | · | 1a0bd080-00f3-437f-9a25-bf639730bd5e-862428 |
| 2 Oct 2025 | Award update (awardUpdate) | · | 1a0bd080-00f3-437f-9a25-bf639730bd5e-865677 |
more from UK SHARED BUSINESS SERVICES LIMITED
- DDaT26031 - Load Balancing Software Licences · £73,425 · 28 Jul 2026
- PS26168 - Audit of internet services · £200,000 · 28 Jul 2026
- DDaT26377 - Financial Records Archive Environment · £26,719 · 27 Jul 2026
- CSP26704 - Workday Business Analyst · £111,150 · 27 Jul 2026
- PS26161 - RM6360 To advise and represent (UKRI) in the employment tribunal claim brought by an employee · 27 Jul 2026
- DDaT26356-Line Card for Switches · £42,366 · 24 Jul 2026
- DDaT26243- Migration tool · £15,600 · 24 Jul 2026
- UKRI Business Intelligence and Data Analytics Software · £333,105 · 24 Jul 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- CA17149 - Yeovil College - ITT for Network Server Storage · Yeovil College
- Mid Yorkshire Teaching Hospital NHS Trust Managed Network · North of England Commercial Procurement Collaborative · £3,669,781
- Network ELA · TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST · £1,411,434
- Network ELA Agreement · TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST
- Network Equipment/MDS Hardware · UK SHARED BUSINESS SERVICES LIMITED · £66,424
- Provision of Cabinet Electrical Maintenance Servicing (CEMS) · Crown Commercial Service · £2,885,887
- Provision of Pit & Duct (P&D) Management · Crown Commercial Service · £932,285
- UOW891 - Firewall Replacement - AWARD · University Of Worcester
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.