Personalised Support and Care Framework

Staffordshire County Council would like to invite Suppliers who are committed to providing high quality Personalised Support and Care services, that promote independence and lead to an improved quality of life that enables Service Users to be able to remain in their own home for as long as possible and to achieve and maintain their autonomy, independence, personal identity and assessed outcomes.

The Suppliers shall provide the services for the benefits of all adults who reside in the County of Staffordshire (excluding Stoke on Trent) and who are also aged eighteen (18) years or over and who have been assessed by the Council or their partners as eligible to receive support and care within their own home

Care will be delivered within the Service User's own home or ordinary place of residence within the County of Staffordshire (excluding the City of Stoke-on-Trent). Service Users and Carers are to remain at the centre of decisions about their care, thus ensuring care is provided in a person centred way.

The Council will be appointing multiple suppliers to provide various call off contracts under a framework agreement for personalised support and care services across 12 (twelve) geographical Contract Zones within Staffordshire under the following Lots:

Within Health and Social care, Service Users can have a range of needs, which may broadly fit into one or more of the following service categories (but not restricted to):

The Provider must have an understanding of the needs of the service categories; ensure that they are able to provide these services and to employ a workforce that is appropriately skilled, experienced and diverse in order to meet the assessed needs.

There are some enhanced requirements detailed within the service specification for services users when the service is provided within an Extra Care Housing Scheme.

We would like to invite suppliers interested in this tender opportunity to register and tender (using the above contract reference number) for this procurement process on our E tendering Pro-actis system https://www.proactisplaza.com/ .

Once you have registered on Pro-actis you will be able to view and download all the tender documentation.