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Generic Notification Service (GNS) messages for RTI Late Filing penalties

H M Revenue & Customs Published 13 Dec 2016 Contracts Finder

key details

Value£46,470
Statuscomplete
Category (CPV) 73000000
Deadline12 Oct 2016
Contract start24 Nov 2016
Contract end31 Mar 2017
SME suitableYes
OCIDocds-b5fd17-0bcb7c3b-e984-4269-9f00-bbb2576dec5e

Award

SupplierValueDateStatus
Ipsos Mori £46,470 11 Oct 2016 active

description

Assignment under the Market Research MR130001 Agreement Contract.

This qualitative research will look to understand customer responses to GNS messaging. GNS messages are digital messages triggered at certain points in a tax month when a customer has not met their obligations in relation to RTI. This research will look to explore whether GNS messages are easily accessible, clear, and enable customers to meet their obligations. Specifically it will explore:

Customer awareness and understanding of GNS messages;
How useful customers find the GNS messages; and
How customers respond to the GNS messages.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
13 Dec 2016 Award update (awardUpdate) · 67da31ff-dc7c-4832-9536-e40afb0d9a53-120946

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