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Housing Management System

The Guinness Partnership Ltd Published 16 May 2017 Contracts Finder

key details

Value£4,750,000
Statusactive
Category (CPV) 75200000
RegionNorth East, North West, London, South East, South West
Deadline15 Jun 2017
Contract start1 Oct 2017
Contract end30 Sept 2020
Procedureopen
SME suitableYes
OCIDocds-b5fd17-70ec6f95-d109-4ded-ba06-e4853639d267

description

Guinness require an enhanced housing management system to include hardware, software and systems that enables Guinness to regularly communicate with its older customers with higher housing management needs and manage the properties in which those customers live more efficiently. It is a requirement that the system is eligible for housing benefit. Solutions that cannot demonstrate eligibility will not be considered. We are seeking a system or service that:

Improves the ease at which customers can report repairs about their properties
Has an option for the customer to push a button on a daily basis to confirm that they and the property are safe and well.
Improves the frequency and ease with which we can communicate with customers
Provides data that allows us to efficiently allocate staff time and resources
Helps us to survey and get feedback from our customers about property related issues
Reduces social isolation and has positive by-products for other statutory sectors
Materially improves the amount of human contact provided to a customer
Works 365 days a day with or without a staff presence from The Guinness Partnership

Additional information:

Expressions of Interest for this opportunity must be made through registering with https://procontract.due-north.com. Further information regarding the opportunity can also be found on this portal.

documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
16 May 2017 Tender (tender) · f547b7a1-6de3-4ff9-8732-067e54ff7e9b-147681

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