Enterprise Service Management System - RFI

Cornwall Council is conducting a soft market assessment to gain an understanding of Enterprise Service Management Systems currently available.

At this stage Cornwall Council wish to explore at a high level what products are available on the market to compare functionality and costs

The current solution is an on-premise system, however there is also a preference to move towards an externally hosted SaaS platform.

It is intended that the responses supplied will enable the Council to develop a business proposal. Any such proposal would be subject to the development and approval of a business case, and, as such, this exercise implies no commercial commitment. This is not a formal tender document.

Participation of this soft market assessment will not prejudice suppliers participating in any future procurement.

If you are interested in this area of service provision and also helping with our assessment of the market, please complete the "Information Required" section on the Word document found on the Proactis Due North system below, along with any additional information you consider to be relevant and return this via the Due North system by 14:00 on Friday the 18th of November 2022

https://procontract.due-north.com DN641154

Enterprise Service Management System - RFI