NWL0078 Provision of Carers Programme for people over 50 years of age who look after a family member or friend as an unpaid carer- Westminster

NWL CCG requires the provision of a Carers Programme services in Westminster for unpaid carers over 50 years of age who look after older people, or those with physical disabilities, mental health problems or learning disabilities. This service particularly targets those who have little outside support and little time for themselves, outside of their caring role to enable them to connect with other people in a similar situation, reducing feelings of isolation and providing peer support.

The aim of the service is to provide service users access to a programme of activities and trips so carers have a break and to help improve their own health and wellbeing.

The service is contracted to deliver the following outcomes:

• 100 older carers benefit from the service (receive information, telephone support, and/or attend activities).
• Minimum of 30 (30/100) older carers enabled to access opportunities for themselves outside of their caring role (includes participating in respite activities / attend sessions)
• 65% of carers attending benefit from improved health and wellbeing as a result of accessing this service
• 50% of carers attending report more friends / social life (increased number of personal relationships)
• 75% of carers attending rating quality of service as good or excellent (reported annually)
• 70% of carers attending likely to recommend service to a friend (reported annually)

Service users will require:

• Information about services;
• Telephone support;
• Attendance/participation in activities to reduce isolation, provide respite from caring and for personal development

The CCG currently has contract arrangements in place with Open Age until 31st March 2022 with a value of £23,000.00 per annum. NWL CCG is committed to assess the needs of the service users and consider how (if relevant) it needs to secure the needs of the people who use the services, and improve the quality and efficiency in the provision of the services including through the services being provided in an integrated way.

Providers capable to deliver the service may come forward by 2nd May 2022 to engage with the CCG. In your response to this opportunity, please advise your interest and demonstrate capacity and capability to deliver this service via:

https://airtable.com/shr52NBGIuyGSsvoY

If it is that Open Age are the only provider capable of delivering the service, then the CCG will look to award a further contract to the provider for up to 12 months beyond April 2022.

Whilst the CCG considers its procurement options for these services going forward, it may extend its arrangements with the current provider until a new contract is awarded.

During 2022, it is anticipated that NWL CCG will be succeeded by an Integrated Care Board (ICB). Any future contract and/or procurement opportunity may therefore be in the name of the ICB.