Essentials 25 Support Agreement - UK Shipping Concierge (UKSC) Customer Relationship Manager (CRM)
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
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key details
| Value | £14,995 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Region | South East |
| Deadline | 5 Jun 2022 |
| Contract start | 6 Jun 2022 |
| Contract end | 6 Jun 2023 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-6a167de9-d2ab-4f90-8a68-4b6ce5f3cd2f |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| EY Professional Services Limited | £14,995 | 4 Jun 2022 | active |
description
The UK Shipping Concierge have built and is about to deploy and go live on a Customer Relationship Management (CRM) system. It is hosted on MS Dynamics where MFT and the UKSR's CRM systems are also hosted.
A Microsoft Essentials support contract is required to fix any faults and issues identified in the system. 25 service tickets will be available within a 1 year period.
This contract is to be let under G-Cloud 12.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Jun 2022 | Award (award) | · | 223671f5-c779-480e-aa76-f474f27a07db-550125 |
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source
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