IT Service Support Management (ITSSM) Toolset
key details
| Status | complete |
|---|---|
| Category (CPV) | 48000000 |
| Deadline | 10 Feb 2017 |
| Contract start | 6 Mar 2017 |
| Contract end | 5 Mar 2020 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-68199ee1-dbce-4d54-8d0b-37487e6a0f30 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Alemba Ltd. | £95,677 | 3 Mar 2017 | active |
description
The objective of this tender exercise is to source a supplier to deliver an enterprise IT Service Support Management (ITSSM) toolset preferably, but not exclusively, as a Software as a Service (SaaS) solution to The National Archives (TNA), providing a replaced and extended service with the aim of adding modern on-demand cloud services ensuring they are efficient and highly available.
1
Our aim is to replace our internally hosted legacy ITSSM tool with a modern, more flexible solution that integrates with our technology infrastructure, supports our best practice methodologies and that delivers real benefits to our staff.
TNA intends to award a contract for an initial period of 3 years, with an option to extend for up to two additional periods of up twelve months each (3+1+1).
documents
- https://www.contractsfinder.service.gov.uk/Notice/38779240-0d97-4fca-afe6-82d17eff3906 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/09925eb6-47de-4ba4-87ff-70ca94dc7708 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/89c80b92-1443-41ef-86c7-675c8a44e455 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/eef69751-606e-49b8-9e10-a3c27f5600dc , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Mar 2017 | Award update (awardUpdate) | · | ca563f97-4f6b-4276-92b9-0de69894de05-138286 |
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source
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