Customer Portal Contract 2026
key details
| Value | £187,850 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 13 Apr 2026 |
| Contract start | 25 Jun 2026 |
| Contract end | 24 Jun 2029 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-666ca712-5dcf-4401-8644-f33bc615e13f |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Plentific Ltd. | £187,850 | 4 Jun 2026 | active |
description
*This is for information only, as the contract has been awarded*.
West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality:
Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests.
The contract will be for an initial 3-year term, with the option to extend for a further year. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Jun 2026 | Award (award) | · | f7c596fa-4f57-4097-a54a-0eb05c2c5985-903466 |
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source
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