DWP Strategic Software Value Added Reseller

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK's biggest public service department, it administers a broad range of benefits for retirement, job seekers, working age support, disability and ill health benefits to over 20 million claimants and customers.

DWP has a large and complex technology infrastructure and operating system that supports the organisation and facilitates support to claimants and customers. To support its technology estate there is an ongoing requirement to purchase software, software support and associated products.

It is expected that DWP may transact software related purchases of total value ranging between £8M and £20M per annum through this VAR.

DWP is looking to create a software transacting capability through the appointment of either:

The chosen means of transacting software related purchases is a non-mandatory route to market and the expenditure is subject to change.

Appendix A within the attachments section contains the key information that DWP is keen to receive feedback on. Suppliers are kindly requested to review the elements and add comments in the fields.

Upon receipt of responses DWP will develop its Commercial Strategy further with a view to approaching the market via further competition later in 2023.

DWP retains the right to re-visit this RFI and the opportunity to hold further briefings in 2023. Depending on the response to this RFI, there may be further engagement exercises.

This RFI is available from Monday 13th March 2023 and respondents are kindly requested to provide their responses, via e-mail to manchestercorporatehub.softwarecommercialteam@dwp.gov.uk by 2pm (UK local time) on Monday 27th March 2023.

Additional information: This RFI is issued solely for information and planning purposes. In no way does this RFI commit the DWP to undertaking any formal procurement activity. This RFI is merely a means through which DWP can test their current approach to the market. Responses will not be considered as proposals, nor will any award be made as a result of your responses to this RFI. Participation, or non-participation, in this RFI will not favour, disadvantage or preclude any parties who receive the RFI.

The information contained in this RFI may change prior to any future market competition. DWP reserves the right to cancel or amend any future requirement or commercial competition opportunity.

Responders to this RFI are solely responsible for all costs and expenses associated with responding to this RFI.