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Cisco Smartnet Requirement

THE DRIVER & VEHICLE STANDARDS AGENCY Published 14 Jan 2021 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£97,779
Statuscomplete
Category (CPV) 48000000
Deadline15 Dec 2020
Contract start31 Dec 2020
Contract end30 Dec 2023
Procedureselective
SME suitableYes
OCIDocds-b5fd17-60717e69-ee1b-4f3e-be1b-3fdc91d0b40f

Award

SupplierValueDateStatus
COMPUTACENTER (UK) LIMITED £97,779 21 Dec 2020 active

description

DVSA requires a support contract for our current Cisco hardware and software, which is currently installed on each Cisco Network device. DVSA use Cisco networking technology within a number of DVSA sites to provide network connectivity for system access and printing.

DVSA are looking to purchase Cisco Smartnet which is direct support from Cisco. In previous years DVSA have purchased support from a Cisco partner where support was provided by a third party who would liaise with Cisco on our behalf. The Cisco Smartnet offering will give our network engineers the opportunity to log calls directly with Cisco and receive 1st , 2nd and 3rd line support directly rather than have the option of partner shared support. The Smartnet offering will give guaranteed cisco replacement parts. There will be direct access to any security patches or bug fixes through Cisco. They will also support DVSA in applying these patches if we encounter any problems.

This was advertised on framework RM6068 Technology Products and Associated Services - Lot 1.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
14 Jan 2021 Award (award) · 72356e40-5369-405c-b729-bc4e8bb664d5-405831

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