For the provision of Visitor and Customer Tracking Research Services - AWARD
key details
| Value | £9,000 |
|---|---|
| Status | complete |
| Category (CPV) | 73000000 +1 more |
| Region | London |
| Deadline | 12 Feb 2020 |
| Contract start | 1 Apr 2020 |
| Contract end | 31 Mar 2023 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-5fbe224a-40a7-4d83-bd74-fbecec33b71c |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Vector Research | £39,513 | 8 Mar 2020 | active |
description
The Authority are looking for an Visitor and Customer Tracking Research Services company to fulfil and agree to the following requirements.
Lee Valley Regional Park Authority' objectives are:
- oTo measure customer/visitor satisfaction levels and profile visitors across venues and parklands randomly throughout the year
- oTo monitor customer feedback, positive or negative, on topics customers may have raised, thus highlighting areas of concern at an early stage.
- oIdentify any issues or areas of improvement that customers have with any of our facilities or services
- oProvide summary reporting of research findings to operational managers
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Apr 2020 | Award update (awardUpdate) | · | bf202024-521e-449b-a379-060ab8ee502f-356554 |
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source
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