BT46 - RM1557.13- Customer Satisfaction Feedback and Insights
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £62,807 |
|---|---|
| Status | complete |
| Category (CPV) | 79342310 +1 more |
| Region | London |
| Deadline | 31 Jan 2024 |
| Contract start | 1 Feb 2024 |
| Contract end | 31 Jan 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-5b1ff228-33d6-4933-9e64-cc5d4cbbfe55 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| ROL Solutions Ltd t/a GovMetric | £62,807 | 29 Mar 2024 | active |
description
The GovMetric feedback tool is a customer satisfaction reporting platform for surveys and insights that will gather customer sentiment and reason for procuring that sentiment online, via website and all webform and on email responses. This is stage 2 of the implementation.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Apr 2024 | Award (award) | · | 77343be5-21ab-4bde-b3e2-095c65cbdf58-739713 |
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source
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