Expression of Interest Request: Specialist Customer Complaint Handlers
key details
| Value | £400,000 |
|---|---|
| Status | planned |
| Category (CPV) | 65100000 +1 more |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales |
| Contract start | 1 Jul 2019 |
| Contract end | 30 Jun 2022 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-59fe840f-bb6c-4437-9f9e-c57e24a6c942 |
description
We are seeking Expressions of Interest for the following opportunity:
The appointment of Specialist Customer Complaint Handling Service Provider
To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCWater meeting its operational business plan (OBP) performance and satisfaction targets.
Additional information:
To access this opportunity and submit an expression of interest you will need to follow the link to our eSourcing Platform (Bravo). There you will be prompted to answer some questions.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 29 Jan 2019 | Planning (planning) | · | f801fcb2-7388-4e26-ab57-d5d297a5ff1a-266445 |
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source
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