Salesforce restore & backup
key details
| Value | £77,634 |
|---|---|
| Status | complete |
| Category (CPV) | 72910000 |
| Region | West Midlands |
| Deadline | 22 Sept 2021 |
| Contract start | 6 Dec 2021 |
| Contract end | 5 Dec 2024 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Ownbackup | £77,600 | 6 Dec 2021 | active |
description
The University's requirement to procure and embed a backup and restore tool within our Salesforce CRM ecosystem has arisen from inside the University's Student Engagement Programme (SEP).
The Student Engagement Programme (SEP) is modernising our end-to-end student experience from those making initial pre-arrival enquiries all the way through to alumni.
This is a business-led transformation with the student at the centre which will be enabled by Salesforce - a Customer Relationship Management Solution. This solution is helping us to replace legacy technical solutions which have largely been developed in-house. Therefore, as we move away from reliance on our legacy toolset and over to a Salesforce based CRM, we need to consider other aspects of our CRM business and technical capability, such as this requirement for a data backup and restore tool that will sit tight with our Salesforce platform.
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source
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