Healthwatch Knowlsey, Knowsley Older People's Involvement Programme and Partnership Public Engagement Facilitation and Support Service

This Contract is being issued as a light touch contract

Local Healthwatch (LHW) is at the heart of a health and care service that is centred on patients and users. Local Healthwatch will gather people's views on, and experiences of, the health and social care system. In this way, community views will have real influence with those who commission and on those who provide services, about what users, carers and citizens need and want from them. This can help them to be more responsive to what matters to service users and the public and enable them to design services around their needs.

Knowsley Older People's Involvement Programme will be responsible for promoting and enabling the engagement and the active involvement of older people (aged 55 years and over) in Knowsley with local agency partners and stakeholders to carry out the activities.

The Partnership Public Engagement Facilitation and Support Service is required to coordinate the Knowsley Engagement Forum and facilitate effective public engagement and involvement activities to support the Knowsley Strategic Board and Health and Wellbeing Board.

Additional information:

To complete your ITT via The Chest (Pro-Contract) e-tendering system you will need to follow the instructions on the site to enable you to return your tender submission electronically.

Guides and documents and The Chest FAQ sections are available to make The Chest as user friendly as possible. These can be found on the homepage of www.the-chest.org.uk on the left hand side of the page under the navigation panel.

Any technical problems associated with this tender should be reported via ProcontractSuppliers@proactis.com or directly to http://proactis.kayako.com/default. For critical and Time-sensitive issues (normally requiring resolution within 60 minutes) call 0330 005 0352.

The Council will not accept responsibility for any delays in submission or delivery of the tender response.