Workforce, Training and Education IT Service Desk
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £371,484 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 8 Jan 2026 |
| Contract start | 1 Mar 2026 |
| Contract end | 1 Mar 2028 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-57f6f391-c974-4568-8ac6-ea09b30f19f7 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks Inc. | £371,484 | 29 Mar 2026 | active |
description
IT Service Desk and Customer Engagement software licences provision for the Technology Enhanced Learning (National) and Healthcare Education Teams (London and Midlands).
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 2 Apr 2026 | Award (award) | · | fc79c1d1-805d-4cc6-861a-35d24ec20077-891610 |
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source
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