Interim IT Operations Engineer
key details
| Value | £36,900 |
|---|---|
| Status | complete |
| Category (CPV) | 79620000 |
| Region | West Midlands |
| Deadline | 3 Nov 2023 |
| Contract start | 11 Dec 2023 |
| Contract end | 4 Jun 2024 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-5705b511-3380-4476-9b7a-42a1804a493a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Morgan Hunt UK Limited | £36,900 | 5 Dec 2023 | active |
description
Awarded under ESPO Framework 3S-22 Strategic HR Services, Lot 1 - Executive and Managerial Interim Recruitment, Sub-Lot 1f - IT, Digital, Media & Marketing.
We're on the hunt for an experienced IT Support Specialist. The ideal candidate will be well-versed in supporting medium-sized organizations, bringing in-depth expertise across a range of platforms and tools, from Microsoft Endpoint Manager (InTune) to Office 365 administration. This role will be key in supporting the organisation through a period of transition to an outsourced provider as well as key to the growth of the organisation.
Key Deliverables / Responsibilities:
IT Support
| - | Provide top-tier IT support tailored to the needs of medium-sized organizations. |
| - | Troubleshoot and resolve IT issues promptly, ensuring minimal disruption to operations. |
Microsoft Endpoint Manager (InTune)
| - | Deliver support and administration for Microsoft Endpoint Manager (InTune). |
| - | Manage device configurations, updates, and security policies through InTune. |
Desktop Support
- Offer dedicated support for desktop systems, handling software and hardware issues.
Microsoft/Office 365 Administration and Support
| - | Administer, manage, and support Office 365 applications and users. |
| - | Address any access, email, or application-related issues within the Microsoft/Office 365 suite. |
SharePoint Support
| - | Assist with SharePoint administration, permissions, and troubleshooting. |
| - | Ensure optimal performance and user experience within SharePoint. |
Device Support
| - | Provide support for a variety of devices including laptops and mobile devices, ensuring they are secure, updated, and optimised for performance. |
| - | Handling Starters, Movers and Leavers - setting up devices and running through inductions as required. |
IT Security
| - | Uphold IT security best practices across all responsibilities. |
| - | Assist in monitoring and mitigating potential security threats. |
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 16 Sept 2024 | Award (award) | · | 5c1ae3fb-208f-4f51-8082-fd576b9cf63e-785837 |
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source
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