Neighbourhood Assistant X8

Neighbourhood Assistant X8

Rate of Pay: ?11.02 (PAYE)

Hours: 37 Hours per week

Location: Various locations across the borough of Sandwell

Start Date: ASAP

Contract type: Agency

Job Description and Personnel Specification are attached, which also provides more information above the role.

Brief description:

We are a dynamic and responsive housing service that is continuing our journey to transform our services. We remain committed to providing an agile approach towards how our teams work and how our customers can access our services.

Our housing teams are customer-focused and solution-orientated ensuring that they safeguard our tenants and support them to prosper in their homes.

We are looking for experienced housing professionals with a passion for championing the voice of our tenants, leasholders and our wider community.

This is an important front-line post which primarily deals with housing management functions such as:

• oletting new tenancies;
• odealing with anti-social behaviour;
• oestate inspections and management;
• oundertaking home visits;
• oidentifying and supporting vulnerable tenants and residents;
• odelivering a range of landlord functions; and
• oworking with specialist teams to ensure that services are coordinated on a geographical patch within a designated town.

o

You must have excellent communication skills; a strong ability to deal with complex issues; experience of having worked in a social housing / customer service setting as well as the ability to work in a demanding environment. We continue to use technology to work in an agile manner between home and office.

You must hold Numeracy and Literacy Level 2 qualification or equivalent as a minimum

Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs.

This role falls inside of IR35

Please note this advert is also out with our Master Vendor

You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice.

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit your documents, you will be required to opt in.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. Al...

Additional information:

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit your documents, you will be required to opt in.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.

Is a Recurrent Procurement Type? : No