Door Entry System Servicing, Maintenance and Installations

Thurrock Council wishes to appoint a qualified and experienced service provider for the provision ofmaintenance and repairs to existing door entry systems and security doors to multi occupancy blocks andthe design and installation of replacement systems and/or security doors and servicing and maintenance toautomated gates on estates. The council have approximately 650 door entry systems, serving approximately4,500 flats across their stock. The resulting contract will cover the general needs housing, sheltered andsupported housing owned by the Council, which includes dwellings of various types consisting of: flatsmaisonettes, tower blocks (including leaseholder properties) and sheltered housing schemes.The program for replacement door entry systems in year one (1) is for nine high rise blocks. The futurereplacement programme will be dependent on priority and allocated budgets per annum.The successful service provider will be required to provide the following services for door entry systems andsecurity doors:- repair and breakdown service in line with the Council’s service levels;- routine maintenance;- provision of programmed key fobs which can be programmed remotely; and- design and installation of replacement systems including but not limited to electronic door entry controlpanels, component parts, handsets, steel security doors, power supplies, electronic key fobs, magnetic locks,cabling, trunking, conduit and electrical accessories including wiring / installation of equipment within individualproperties.The successful service provider will be required to provide the following services for automated gates:- repair and breakdown service in line with the Council’s service levels;- routine maintenance; and- provision of programmed key fobs which can be programmed remotely.The contract will be let on an initial three year term with the option in year three to extend for a further two years in any combination.