000869 RFI Identity Management, Access Management & Identity Verification

A recent study in August 2015 identified 19 different services within the Library that require registration. Since then the Library has introduced new services that require registration, for example Membership, Online shop. The overall result, following detailed analysis, was that of a poor customer experience and subsequent single customer view being harder to accomplish than it should be.

Hence this RFI is intended to identify how Identity Management, Access Management and Identity Verification products in the market place can help us both manage identity better but also improve the customer interaction with the Library. We need to know what technologies and/or services might be suitable, what the likely costs of their implementation might be.

When submitting information, all organisations should note that this is not currently a tender opportunity, but is part of a market consultation exercise aiming to ensure that the procurement route selected and the options ultimately developed for the procurement are properly informed. The British Library is inviting potential providers to comment and informally discuss options and possible business Solutions. At this stage, no final decision has been taken on the precise procurement route to be followed.

Additional information:

If you are interested in participating within this Request For Information (RFI) please follow the instructions below.

The British Library uses the eTendering Portal Bravo Solutions

IF YOU ARE ALREADY REGISTERED ON THE BRITISH LIBRARY'S E-TENDERING PORTAL PLEASE GO STRAIGHT TO STEP 2 BELOW. IF UNREGISTERED PLEASE FOLLOW THE INSTRUCTIONS BELOW TO REGISTER

1. Register your company on the e-tendering portal (this is only required once). https://bl.bravosolution.co.uk

Select the 'Login or register to participate' link above and click the 'Click here to register' link on the home page.

Accept the terms and conditions and click continue,

Enter your correct business and user details,

Note the username you chose and click Save when complete,

You will shortly receive an email with your unique password (please keep this secure).

2. Express an Interest in the RFI

Login to the portal with the username/password,

Click the ITTs Open To All Suppliers link.

Click on the relevant ITT to access the content,

Click the Express Interest button in the Actions box on the left-hand side of the page,

This will move the RFI into your My ITTs page. (This is a secure area reserved for your projects only),

You can now access any attachments by clicking the Settings and Buyer Attachments in the Actions box