Crawley Borough Council - Housing Management System

Crawley Homes, a department within Crawley Borough Council, provides management and maintenance services to residential, commercial and public buildings in and around Crawley, including the Council's housing stock, as well as other housing-related services. The Council wishes to procure a new housing management solution that will be used by Crawley Homes to manage and support the following key business areas:

• oReporting
• oTenancy Management
• oASB
• oRent, Arrears and Service Charge Processes
• oRepairs
• oVoids and Lettings including Garages
• oProperty Cleansing and Clearance
• oAsset Management
• oContact Management including Complaints
• oRight to Buy and Right to Buy back
• oLeasehold Management, including Section 20 processes

The new system will be a fully supplier-hosted system based on open technologies enabling interface/integration with other systems, both in and outbound.

The contract will be for an initial six (6) years including implementation with the possibility to extend for up to an additional forty-eight (48) months.

Additional information:

This tender is to be completed electronically using the SE Shared Services Procurement eSourcing portal.

https://www.sesharedservices.org.uk/esourcing/opportunities

The SE Shared Services eSourcing portal provides a web-based tool that provides a simple, secure and efficient means for managing tendering and quotation activities reducing the time and effort required for both buyers and Potential Bidders. The portal allows for tender clarifications and submitting your bid electronically.

In order to bid for this opportunity you will need to register your company on the SE Shared Services portal.

Is a Recurrent Procurement Type? : No