Getting the most from developmental reviews of leadership and governance using the well-led framework in the NHS

NHS Improvement wishes to seek views from potential suppliers about how we can maximise the benefit from developmental reviews using the well-led framework, which will be commissioned by NHS provider trusts.

BACKGROUND

In-depth, regular, and independent reviews of leadership and governance are good practice across all industries. Rather than solely assessing the current position of providers in the NHS against the well-led framework, these reviews should identify the areas of leadership and governance of organisations that would benefit from further targeted development work to secure and sustain future improvement.

Independent and objective assessment as part of these reviews is vital to safeguard against the optimism bias and group think to which even the best organisations may be susceptible. Our guidance therefore recommends that trusts commission an external supplier to coordinate and facilitate the reviews every 3 - 5 years. Please see the framework guidance for more details:

LINK https://improvement.nhs.uk/resources/well-led-framework/

Reviews are likely to take the form of commissioning consultancy firms with expertise across the eight domains of the new well-led framework, published in June 2017. Assuming an even spread of reviews across the suggested period, there may be c.50 reviews commissioned by individual trusts per year.

INVITATION TO CONTRIBUTE

As part of increasing the value derived from these reviews, and enhancing the knowledge sharing between providers across the NHS, we are establishing a system of peer review to support trusts in their development and preparing new guidance to promote better practice in commissioning suppliers.

We would like to explore the questions that arise from this approach to developmental well-led reviews with a range of potential suppliers. As a supplier, this would give you the opportunity to consider your offering to providers in the NHS in the future, consistent with the new well-led framework and the approach to peer review.

ENGAGEMENT EVENT:

We are holding a market engagement event to discuss the questions attached to this notice. This will take place in the afternoon on WEDNESDAY 12 JULY 2017 in London. A dial in facility will be available, but in person attendance would be preferred.

If you would like to attend, please email the names of your delegates (maximum 2 per organisation) to v.partridge@nhs.net BY 5pm on THURSDAY 6 JULY 2017; further details of the meeting will be sent to those who respond by this date.

If you are not able to attend the meeting, you are welcome to provide written feedback to v.partridge@nhs.net by on 5pm 12 July 2017.

Additional information: NHS Improvement wishes to seek views from suppliers about how we can make sure their engagement enables maximum benefit to be derived from developmental reviews.

The two key areas for comment are in relation to:

QUESTIONS TO BE CONSIDERED AT EVENT

In particular, we would like to explore the following questions regarding developmental well-led reviews:

• What can providers in the NHS do to improve commissioning of reviews leading to improved products that will enhance supplier take-up as well as leading to lasting improvement in the NHS provider sector?

• What issues within specifications make it easier for suppliers to deliver an appropriate service; what has been less helpful?

• What is your appetite for working with peer reviewers from the NHS?

• How would you need to adapt your approach to make use of peer input?

• What needs to be considered before peer reviewers can be engaged, e.g. regarding the management of liabilities?

• In what ways could we harness the learning from suppliers undertaking multiple reviews?