Customer closeness
key details
| Value | £180,000 |
|---|---|
| Status | active |
| Category (CPV) | 79342310 |
| Deadline | 23 Aug 2021 |
| Contract start | 1 Oct 2021 |
| Contract end | 30 Sept 2024 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-52b305ba-70c0-44e6-973a-75c5aa3f853a |
description
The Customer Team is focused on orientating the business to our value of 'Think Customer' and on helping to achieve the Customer & Marketing strategy. To achieve this objective, the team would like to conduct customer immersion sessions that help the Executive team to hear and understand the "voice of our customers".
OS is seeking a supplier that can help drive customer centricity throughout the organisation enabling our people to connect, listen, understand and act upon the voice of our customers.
documents
- https://www.contractsfinder.service.gov.uk/Notice/34678459-dda5-4d33-b7d1-f6ddc01950e3 , tenderNotice
- https://www.delta-esourcing.com/tenders/UK-UK-Southampton:-Customer-survey-services./9K863N28N6 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 23 Jul 2021 | Contract notice (F02) | Earlier regulations | 017442-2021 |
| 23 Jul 2021 | Tender (tender) | · | 34678459-dda5-4d33-b7d1-f6ddc01950e3-453942 |
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source
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