IT Software platform for NHS Funded Continuing Health Care (CHC) - NEL CCG

NEL Commissioning Support Unit (NEL) is requesting market feedback, on behalf of NHS North East London Clinical Commissioning Group (NEL CCG, the Authority), to inform the upcoming procurement for a common Continuing Healthcare (CHC) Database system across the CCG geography.

The software platform will be required to manage patients, care and payments associated with continuing healthcare and a wide array of care categories including mental health and children's continuing care. The CCG is seeking a system which offers a customisable reporting tool and provides full case management functionality including actions, documentation and finance from payment schedules to care package reconciliation.

In order to assist the Authority with testing its assumptions and proposed service requirements prior to publishing the tender documentation, the market's feedback is requested in the following areas (not exhaustive):

-the draft system/service specification and indicative costs

-timescales for procurement and mobilisation of the new contract/s

-proposed contract duration

-incorporation of social value criteria

-any other relevant feedback

The contract start date is 1st February 2023 and the contract duration is 3 years (36 months) followed by an optional extension of up to 2 years (24 months).

We ask that interested organisations submit responses to the questionnaire using the template provided on the tender portal and return this via the ProContract portal 07/02/2022 at 12:00 (noon).

Respondents are requested to address the questions specifically rather than attaching extensive technical or promotional information or materials.

Questionnaire responses submitted will remain confidential, visible only to the NEL CCG project group for this procurement, and information gathered will be used for the sole purpose of informing the upcoming procurement process.

A high level draft system specification is available via the tender portal to interested organisations to inform the submission of their questionnaire response.

Please see the Market Engagement documentation for further information - this is available for download via the ProContract e-tendering portal at the following link:

https://procontract.due-north.com/Advert/Index?advertId=b499727a-b96f-ec11-8110-005056b64545

The CCG may contact respondents for further information on their submitted information.