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Workforce Management

H M Revenue & Customs Published 21 Jun 2023 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£3,595,264
Statuscomplete
Category (CPV) 72260000
Deadline15 May 2023
Contract start1 Jun 2023
Contract end31 May 2024
Procedureselective
SME suitableYes
OCIDocds-b5fd17-4ffb7d9e-5d31-48a7-b3b5-b0be6c7ef3e5

Award

SupplierValueDateStatus
CDW INTERNATIONAL LIMITED £3,595,264 30 May 2023 active

description

The Supplier will provide Workforce Management (WFM) services which includes the following features: dynamic demand forecast, resource scheduling and a reporting tool.

The WFM service will support c.25k HMRC users, and is critical to multiple groups as they undergo a period of operational transformation.

Additional information: The maximum total value of this contract is £3,595,264.00. This figure is calculated as follows:

  1. month (1y) contract term value = £1,176,624.00
  2. x 12 month optional extensions value = £2,418,640 (£1,209,320.00 x 2)

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
21 Jun 2023 Award update (awardUpdate) · be9b7b09-77b0-415e-87e6-801441f7c763-655610

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