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Application Maintenance Support Services

Financial Conduct Authority Published 6 Jul 2021 Contracts Finder

key details

Value£2,566,596
Statuscomplete
Category (CPV) 72500000
Deadline14 May 2018
Contract start20 Jun 2021
Contract end9 Sept 2022
Procedureselective
SME suitableNo
OCIDocds-b5fd17-4f7cbde9-154f-4ff3-b284-a30f2e8b4b15

Award

SupplierValueDateStatus
Sopra Steria Limited £2,566,596 14 May 2018 active

description

The FCA is extending it's current Application Maintenance Support into Year 4 of the 5 Year terms. The Services include the following, details are:

  • Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services including SaaS (Software as a Service and PaaS (Platform as a Service;
  • Resolving software problems that cause the system to be inoperative or to perform incorrectly;
  • Providing Incident and Problem Management services in relation to the in scope Applications;

Implementing improvements and enhancement to the Applications;

  • Delivering operational change, supporting and accepting changes into the live environment;
  • Database and Middleware support for some Applications;
  • Liaison with FCA Business teams to support User Acceptance;
  • Management of 3rd Party Suppliers as part of the end to end delivery;
  • AppDev.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
6 Jul 2021 Award (award) · 0d85c1e5-87c8-40a0-956b-d82db201afc5-449095

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