RM5160 SO8091 – Provision of Backup Maintenance
key details
| Value | £27,084 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Region | London |
| Deadline | 2 Feb 2015 |
| Contract start | 20 Feb 2015 |
| Contract end | 31 Mar 2016 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-4f677f74-adc8-11e6-9901-0019b9f3037b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Software Box Ltd | £27,084 | 20 Feb 2015 | active |
description
PLS are inviting bids from suppliers to provide a maintenance contract which will support the CommVault software used for their backup environment.
Offers are invited to supply pricing for CommVault CASP – Basic Support Renewal.
The contract period is to run for a total period of 14 months from 1st February 2015 to 31st March 2016.
The following services are to be provided as part of this support:
Centralised Service Desk
| Remote telephone support | |
| Remote email support | |
| Secure GoToAssist / VPN Support | |
| Quarterly on site Health Checks | |
| Installation of new licences | |
| Pre-sales assistance | |
| Regular hours of service operating between 08:00 – 18:00 Monday to Friday (excluding Bank Holidays) | |
| Single point of contact required |
Management reporting on request
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 16 Apr 2015 | Award (award) | · | ocds-b5fd17-4f677f74-adc8-11e6-9901-0019b9f3037b-62741-rm5160-so8091-â-provision-of-backup-maintenance |
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source
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