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Provision of the Green Deal Ombudsman and Investigation Services

Department for Business, Energy & Industrial Strategy (BEIS) Published 23 Jul 2017 Contracts Finder

key details

Value£330
Statuscomplete
Category (CPV) 79419000
Deadline24 May 2017
Contract start14 Jun 2017
Contract end13 Jun 2019
Procedureopen
SME suitableYes
OCIDocds-b5fd17-afe2e281-4f01-4ab6-b451-4c577d615062

Award

SupplierValueDateStatus
The Ombudsman Services Limited £330 23 May 2017 active

description

The Department for Business Energy & Industrial Strategy (BEIS) is looking for a contractor to administer the Green Deal (GD) Ombudsman and Investigation Service (OIS) from 14 June 2017.

The GD was launched in January 2013 as a framework under which consumers could take out 'pay as you save' loans for energy efficiency and microgeneration measures installed on their property. These loans are repaid over the lifetime of the measure through the electricity bill. Responsibility for the loan repayments passes to future occupiers of the property.

The OIS ensures an independent customer redress process is available when something goes wrong with a GD Plan and is an essential element of the customer redress landscape for the GD market.

documents

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notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
8 Mar 2017 Tender (tender) · d8b7c81e-43b8-4bd0-9770-641bf776d501-134310
23 Jul 2017 Award (award) · 245606a1-73de-4d47-a3e7-dfda016a4b3a-161625

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