VDI software refresh including VMWare support - AWARD
key details
| Status | complete |
|---|---|
| Category (CPV) | 48214000 +1 more |
| Region | West Midlands |
| Deadline | 25 Feb 2019 |
| Contract start | 27 Mar 2019 |
| Contract end | 26 Mar 2020 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-4c5ef399-5644-49fa-847e-22656832b133 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Insight Direct (UK) Limited | £0 | 26 Feb 2019 | active |
description
VMWare Horizon 7 licensed to provide virtual desktop & server environment for 2,000 concurrent users to include focused, 24-Hour Support for Production Environments to be provided direct from VMWare for a 12 month duration period, starting seamlessly at midnight on 27th March 2019 when the existing licence expires at 2359 hours on 26th March 2019.
Specifically support includes (but is not limited to):
- oFocused, 24-Hour Support For Production Environments;
- oGlobal, 24x7 support for Severity 1 issues;
- oFast response times for critical issues;
- oUnlimited number of support requests;
- oRemote Support;
- oOnline access to documentation and technical resources, knowledge base, discussion forums; and
- oOnline access to product updates and upgrades.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Mar 2019 | Award (award) | · | fc1000e3-0a06-46ee-b65d-7c5e8b075f3d-274118 |
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source
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