RFQ103 Outsourcing Firewall Management

The College is looking to outsource its Firewall Management. The College is looking at a one or three year contract.

The College has recently replaced its firewalls with two new Fortinet 500E devices along with the Fortinet Log Analyser. The firewalls are obviously key to the safe running of the College and provides connectivity onto the Ja.net network, currently through a POP located at the College. (Note: this is subject to review by JISC). The College phone system is provided by SIP across this link.

The College is looking at ways to reduce the workload for the onsite team. Due to recent staff changes, there is only one Senior Network Manager capable of supporting the system. The College is therefore looking to outsource the day to day activities of looking after the firewall such that the firmware is kept up to date, the logs are monitored and firewall rules modified where appropriate, and that standard changes are undertaken as requested by the College.

It is expected that the successful company will drive forward managed change by continuous improvement covering but not limited to security gap analysis, system performance, overlapping rules and current best practice.

Remote access to the firewalls and analyser will be enabled to the successful company.

Electronic submissions in response to this Request for Quotation are required as follows:

Sent via email to: tenders@cityplym.ac.uk