NHS App Contact Center Services
key details
| Value | £7,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 64200000 |
| Deadline | 5 Apr 2021 |
| Contract start | 16 Apr 2021 |
| Contract end | 15 Jun 2021 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-4ac1b6a7-2616-4031-b146-2440e369c477 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Teleperformance Ltd | £7,000,000 | 6 May 2021 | active |
description
Provision of Contact Centre services to
support a response to the COVID-19 crisis, specifically mobilisation services for the provision ID & Verification processing and tier 1 technical support services to support the NHS LOGIN & APP VACCINES SCALING SERVICE.
Contact Centre Services (RM3815) framework call-off contract.
Contract link: https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000NVeq/7cUZrdJkMDdikodji4NK_6OzKoHd7KC3jKCCXdSnDf0
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Sept 2021 | Award (award) | · | 5805ca12-5385-4e47-9973-6183732b7a71-469569 |
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source
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