Resident Engagement in Housing

The Royal Borough of Kingston sought to commission suitably qualified provider(s) to deliver a range of Resident Engagement services as set out in the three 'lots' which are:

Lot 1 - Building, Developing and Supporting Residents' Capacity to Engage

Identify ways of encouraging resident engagement, provide support to current formal and informal groups including tenants and resident associations (TRA's), stakeholder forums, scrutiny panels and community groups in order to increase their engagement with the council as well as developing new residents groups.

Contract term is three years with two possible extension of one year each (3+1+1).

Lot 2 - Resident involvement in service design, improvement and decision making

Engage residents in service design and improvement particularly those harder to reach/engage residents. Provide support, knowledge and confidence in enabling residents to take part in the designing, improving and delivery of services including finding solutions to issues in their neighbourhoods, jointly in partnership working with the Council and other agencies.

Contract term is three years with two possible extension of one year each (3+1+1) .

LOT 3 -

Local Authority has decided to abandon this procurement for Lot 3 Market Research and Publicity services this therefore present a incomplete procedure.

Please note that we intend to commence a new procurement process for these services and expect to publish the opportunity in 2017 on London Tenders Portal (www.londontenders.org), where further information and a revised Invitation to Tender (ITT) will be published regarding a new procurement process.

Additional information: London Tenders Portal advert https://procontract.due-north.com/Advert?advertId=fbd1a0d3-357f-e611-8114-000c29c9ba21&fromAdvertEvent=True

The original Contracts Finder Notice can be accessed via the following link: https://www.contractsfinder.service.gov.uk/Notice/87cd1042-cfe5-412b-9fcb-3db36772ce11?p=@UFQxUlRRPT0=NjJNT08= Owing to technical issues it has not been possible to update the original notice.