702776450 - DHDO: Patient Access Services

702776450 - DHDO: Patient Access Services

Defence Healthcare Delivery Optimisation Programme (Defence Medical Services) - Notice of Request for Information Relating to Patient Access Services products is now available

This announcement invites interested suppliers to view the Request for Information (RFI) and Statement of Requirements (SoR) for Patient Access products and services for the Defence Healthcare Delivery Optimisation programme (DHDO) within the UK Ministry of Defence (MOD), available through:

This RFI and accompanying SoR invite interested suppliers to read and provide feedback for DHDO's planned procurement of one or more Patient Access products and services. The DHDO team intends to provide further details of the procurement itself later in 2022. The programme team's preference is to procure Patient Access products and services through a suitable framework (where one exists).

The objectives of this Request for Information are for the Authority to:

Overview of the Patient Access Product Requirements

Patient Access digital capability is seen as a key component in supporting Defence Primary Healthcare (DPHC) to empower patients in their own healthcare and help keep our patients in good health, whilst providing an effective and efficient means for accessing the most appropriate means of care related the individual's health status.

The DHDO programme is seeking to integrate a number of Commercial Off The Shelf (COTS) products and services to provide an ecosystem of sub-systems that will support Patient Access services across Defence Primary Healthcare (DPHC). Therefore, Patient Access products may be required to have the ability to integrate with other applications within and outside of the MedIS ecosystem.

The focus of this RFI is on Patient Access capabilities and we recognise that suppliers may be able to offer one, two or many of the capabilities listed in the draft SoR which accompanies this RFI. However, the SoR does not represent the totality of DHDO's Patient Access services specification of requirements.

Please note that completed RFI questionnaires should be returned to the DHDO Team by email to UKStratComDD-CIS-ASD-MISEngage@mod.gov.uk no later than 12:00 GMT on 14 February 2022.

The DSP Opportunity Listing can be found at: https://contracts.mod.uk/esop/guest/go/opportunity/detail?opportunityId=53281