Lifeline - Alarm Receiving Centre (ARC)
key details
| Value | £312,296 |
|---|---|
| Status | complete |
| Category (CPV) | 35100000 +2 more |
| Deadline | 3 Nov 2025 |
| Contract start | 1 Apr 2026 |
| Contract end | 31 Mar 2031 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-47bf881f-6355-4558-b47f-44fe50819b88 |
Awards (2)
This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is £312,296.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Appello Smart Living Solutions Ltd shared | £312,296 | 31 Mar 2026 | active |
| Appello Smart Living Solutions Ltd shared | £0 | 31 Mar 2026 | active |
description
Somerset Lifeline is seeking to procure a new Alarm Receiving Centre (ARC) system to enhance the monitoring and support services provided to our community. The existing contract for our current system, which monitors community alarms and telecare sensors for over 13,000 customers, is set to expire on 31st March 2026. This procurement is essential to ensure the continuity and improvement of our services, which include 24/7 monitoring, emergency response, and support for vulnerable individuals across Somerset
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 1 Apr 2026 | Award update (awardUpdate) | · | d6829a8d-e5fb-4ed5-80b0-ae9ed490e6a7-891135 |
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source
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