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In Year Finalisation Phase 2

H M Revenue & Customs Published 18 Nov 2016 Contracts Finder

key details

Value£19,705
Statuscomplete
Category (CPV) 73000000
RegionLondon
Deadline28 May 2015
Contract start8 Jun 2015
Contract end22 Jul 2015
Procedureselective
SME suitableYes
OCIDocds-b5fd17-472e06d7-adc8-11e6-9901-0019b9f3037b

Awards (2)

This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is £19,705.

SupplierValueDateStatus
Ipsos MORI £19,805 20 Feb 2015 active
Ipsos MORI £19,705 28 May 2015 active

description

This will be bid for through the Market Research Framework MR130001.

Ipsos Mori have already carried out usability testing on an early version of the TC603URD and TC603UR notes for In-year finalisation. The research indicated that there was still work to be done for customers to understand the process.

These notes have been substantially re-drafted and we would now like to commission a further round of testing, with a view to identifying those areas that customers still find difficult. This will help HMRC understand where additional complimentary information – call scripts and web guidance – is still required.

notice history

2 notices published against this procurement.

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source

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