Ambulance Support and Event First Aid Courier Services

Red Cross wishes to establish a Contract for the provision of Courier Services for Ambulance Support and Event First Aid with a suitably qualified and experienced Supplier.

Red Cross' current requirements include, but are not limited to:

• Collection and Delivery of parcels of varying sizes;
• Track and Trace Service;
• Proof of Delivery; and
• Support Services including manned help desk and account management.

This a collaborative procurement exercise between the Red Cross' Event First Aid and Ambulance Support functions and the Corporate Procurement Team following consultation with key internal stakeholders.

The Event First Aid Team is responsible for the delivery and management of our first aid service at a range of, often high-profile, events across the UK. This can include the provision of paramedics, ambulances and field hospitals. The Ambulance Support Team provides support to NHS ambulance services across the country, during both routine work and major incidents.

The Corporate Procurement Team is responsible for the procurement of national goods, works and services for the Red Cross and the development of procurement processes, procedures, strategies and policies in line with recognised best practice.

Therefore, this collaborative procurement exercise shall seek to deliver a resilient and reliable Courier Services solution that supports Red Cross' operational activities and ensures on-going service delivery in an efficient cost-effective manner.

The successful Supplier shall be required to evidence best value in their proposals and clearly illustrate added value.

This Contract shall seek to deliver best value for the Red Cross by:

• Achieving economies of scale by aggregating our anticipated spend and demand for these services;
• Ensuring a streamlined consistent national approach to the ordering and procurement of these services;
• Developing a close working relationship with a single provider of these services;
• Provision of robust and meaningful Management Information to drive efficiencies and improvements;
• Embracing market innovation and enabling opportunities for knowledge transfer and testing of new concepts or services; and
• Building upon lessons learned from previous procurement exercises.

Submissions will be evaluated in a two stage process where Tenderers who meet the minimum Selection Criteria will then proceed to the Award Criteria. These shortlisted Tenderers will then be evaluated on the basis of 100% Price.