Provision of a Customer Portal and Customer Relationship Management System
key details
| Value | £420,000 |
|---|---|
| Status | active |
| Category (CPV) | 48000000 |
| Region | Yorkshire and the Humber |
| Deadline | 25 Nov 2016 |
| Contract start | 1 Apr 2018 |
| Contract end | 1 Apr 2023 |
| Procedure | open |
| SME suitable | No |
| OCID | ocds-b5fd17-450e6be8-adca-11e6-9901-0019b9f3037b |
description
The scope of this tender is to provide a whole customer services solution including a Customer Portal, a CRM system, integrated interactive maps, integrated chat, integrated middleware for robust real time back office integration and to replace or incorporate all the current CRM, Online Form, Chat, social media integration and Integration functionality of the current solution.
documents
- https://www.contractsfinder.service.gov.uk/Notice/4e1772aa-cec1-4624-a75d-a28669538342 , tenderNotice
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notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Tender (tender) | · | 4e1772aa-cec1-4624-a75d-a28669538342-111281 |
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source
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