Helpdesk systems and support (IS and Facilities)
key details
| Value | £202,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72253000 |
| Region | North West, London |
| Deadline | 4 Nov 2016 |
| Contract start | 3 Jan 2017 |
| Contract end | 2 Jan 2020 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-ec5cc03f-4a6d-4b9c-a6fa-a7c057b8bcfe |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Softcat | £202,000 | 22 Dec 2016 | active |
description
The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:- IT Incident and FM Call Logging via a web-based portal and mobile application (app)- Searchable Service Catalogues- Self-service Service Requests- Recording and management of IS Change Requests- Searchable knowledgebase
documents
- https://www.contractsfinder.service.gov.uk/Notice/7b347d39-dcbd-496b-99dc-94a495018b48 , tenderNotice
- http://www.mytenders.org/search/show/search_view.aspx?ID=OCT132273 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Tender (tender) | · | 7b347d39-dcbd-496b-99dc-94a495018b48-111241 |
| 27 Feb 2017 | Award (award) | · | 4448ece6-b897-499a-a0b3-9f0b32c1d06f-132587 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.