Child Benefit EFAP non-response User Insight
key details
| Value | £19,994 |
|---|---|
| Status | complete |
| Category (CPV) | 73000000 |
| Deadline | 19 Oct 2016 |
| Contract start | 24 Oct 2016 |
| Contract end | 1 Feb 2017 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-41d7beab-ece3-4a3b-95bb-ac91a8608291 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Ipsos Mori | £19,994 | 18 Oct 2016 | active |
description
Assignment under the Market Research MR130001 Agreement Contract.
HMRC is currently writing to some Child Benefit customers to ask them to confirm their eligibility. This qualitative research will look to understand customers' response to this letter. Specifically it will explore:
| • | Customers' initial response to the letter; |
| • | What customers understand the letter to be asking them to do; |
| • | What customers' likely behaviour/response to the letter would |
be; and
- Potential ways to promote response to HMRC.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 13 Dec 2016 | Award update (awardUpdate) | · | 4550d3bf-f9b1-477c-82d9-0c89be10ce35-120945 |
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source
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