BBC Product Group Partner Integration Hub RFI

The BBC works closely with its partners to ensure our audience are given the highest quality experience possible when using our iPlayer and Sounds products and consuming BBC content.

To ensure this experience meets the high standards now and in the future of what is expected, device manufacturers are obliged to adhere to a detailed technical certification process managed in conjunction by the BBC.

This process is managed today via an online web application which allows partners to provide information on new devices which require certification, submit automated tests results and submit booking requests for device certification test slot with the internal engineering team at the BBC (booking is key as physical devices are sent to BBC premises for final certification testing and the BBC has a finite test capacity).

The existing legacy platform has deep bespoke integrations into both Salesforce (device management and booking) and Atlassian Jira (issue tracking and reporting). Due to the complexity of these bespoke integrations we are experiencing an increasing technical overhead managing and maintaining the system and are keen to move to a more maintainable solution. As such we are exploring options to replace the existing system with a new application which retains Jira integration to serve our needs better today and provide a platform for future enhancements to the process.

Additional information:

Please find the RFI on the BBC Procurement Portal.

For the avoidance of doubt, no contract will be awarded as a consequence of this RFI process; however, the BBC may launch a procurement opportunity in the near future.

Please register your interest in this project by taking the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk.