ENHT - Coffee and Cafe Short Term Concession Review

The East and North Hertfordshire NHS Trust (ENHT) wishes to appoint a partner to deliver a retail option within its Wellbeing Hub located on Level 3, Lister Hospital. The primary goal of this concession contract is the provision of a high quality, reliable fresh and hot food option, available 24/7 for staff and visitors.

Retail temporary provision needs to encompass the following: a convenience range, delicatessen, café', a range of hot and cold meals, snack and beverage options accessible to staff and visitor 24/7. The service must include a range of healthier options. The solution must include the management and provision of staff/ workforce.

The Trust is unable to invest any capital at this time to improve the internal look and feel of the Wellbeing Hub which is old and dated, neither does the Trust have the expertise to design and manage a commercial coffee shop and café function on a 24/7 basis. The expectation is that the Trust will work in collaboration with the appointed partner to find creative ways of being able to fund the modernisation of the existing internal area, and make it more useful for informal seating, flexible working spaces and a vibrant oasis within the Trust for staff and visitors.

The Trust welcomes proposals from potential providers for this 2 year concession contract agreement. Prospective bidders are invited to request further information via clarification questions to the Trust via the Atamis Health E-Tendering Portal at https://health-family.force.com/s/Welcome (project ID C81453).