Emotional and Problematic Behaviour Support for North Wales Approved Premises

The Authority is seeking to procure a mental health support provider who can deliver out of core hours rehabilitation activities, to people who are living at two Approved Premises in North Wales. There has been a significant increase of residents in the Approved Premises who present with problematic behaviours linked to their mental health and wellbeing. The staff in the Approved Premises require an increase in the skills, knowledge, and confidence to deal with this. Out of core hours during evenings and weekends when the staffing levels are reduced, and support agencies are not available are key times when additional support is required but unavailable. This can sometimes result in residents being referred to emergency services or even recalled to custody due to their behaviour being too challenging to manage. If support was readily available on site from a service with the right skills and expertise, then some of these behaviours may be more effectively managed.

Services may include:

• one to one sessions to support our suicide and self harm assessment process, especially meaningful conversations
• evening support to residents deal with challenging emotions
• one to one and group activities to support emotional well-being
• training/coaching for staff may include;
• dealing with difficult situations,
• acute mental health awareness,
• understanding self-harm,
• trauma and adversity,
• building resilience.

The service will be required to be flexible and be able to adapt to the changing dynamics within the resident group and to provide support and intervention to residents who present as in crisis.

Interested bidders should submit Selection Questionnaires to be qualified on to the Probation Service Dynamic Framework (PDSF) under service category DF.07 Emotional Wellbeing in the region of Wales to then be invited to bid for this opportunity. The Authority will be conducting a virtual Market Engagement event on 15 August 2023. Please contact probationsourcingteam@justice.gov.uk to book your place by no later than 10 August 2023.