NHS Sheffield CCG : Sheffield Crisis Cafe Service

Evidence shows that when crisis cafés work efficiently, they reduce patient distress as well as A&E attendance and inpatient stays. The NHS Long Term Plan (2019) identifies the development of mental health community services as a key priority acknowledging that "...crisis cafes provide a more suitable alternative to A&E for many people experiencing mental health crisis ..."

Local defined outcomes

Reduction in the number of people attending A&E in a mental health crisis, including repeat attendance and Walk In Centre mental health presentations Reduction in the number of admissions to a mental health acute in-patient bed due to de-escalation and improved management of the crisis Reduction in the use of Section 136 by the Police due to a safe and supportive place being available that people with an impending crisis or distress can be taken to.

Reduction in emotional and psychological distress for people experiencing a mental health crisis.

Reduction in overall number of people presenting to local Emergency Departments in mental health crisis

Reduction in referrals to Crisis Resolution Home Treatment Team

Reduction in subsequent use of emergency services by those accessing the café

Improved user experience of access, response and intervention from services when in crisis

Increase in people better able to self- manage their mental health and avoid further incidence of crisis

Support for carers in or supporting people through a mental health crisis

Provide a therapeutic alternative environment to support individuals.

The Contract will be for a term of 2 years with the opportunity to extend for a further 2 years subject to mutual agreement between the successful Bidder and the Authority. The maximum term of the Contract is consequently 4 years.

The available budget is in the range of £250,000 to £300,000 per annum. This figure includes all aspects of the service to be delivered, any bidder including caveats to this service may be considered as submitting a non-compliant bid.

To access the tender please register as a Supplier on the shared system.

You can register here: https://health-family.force.com/s/Welcome

If you find you do need advice or support in registering please contact the Atamis helpdesk using the following details:

Phone: 0800 9956035

E-mail: support-health@atamis.co.uk