GB-London: CON-22-284 Salesforce Consultancy for SCV
key details
| Value | £1,092,951 |
|---|---|
| Status | complete |
| Category (CPV) | 71316000 |
| Region | London |
| Deadline | 3 Nov 2022 |
| Contract start | 9 Jan 2023 |
| Contract end | 8 Sept 2023 |
| SME suitable | No |
| OCID | ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Softcat Plc | £1,092,951 | 3 Nov 2022 | active |
description
The supplier will be required to fully deliver the following key high-level requirements: •Contact Centre Users will be migrated to Service Cloud Voice from Lightning
•All current processes will continue to function with no degradation
•There will be no negative impact to any internal, external, upstream or downstream systems / processes •Pilot to be built, productionised, and rolled out to users if successful
Additional information: Awarded via G-Cloud
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Nov 2022 | Award (award) | · | 3e58cca7-843c-4575-ba03-d13a25c4b087-593994 |
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source
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